Membership Tracking System (MTS)

MTS is a service that resides on the BGCSERVER-CLOUD hosted server accessible in ScreenConnect.

Our interaction with this program, at the time of writing, has been limited to making sure the cloud server is online and accessible and also checking/initiating backups.

To check server status, see the document "Troubleshooting offline server for Boys and Girls Club (BGCCP)".

Check the backup

Login to the cloud server on ScreenConnect ("BGCSERVER-CLOUD"). Password is stored in Vaultwarden
Open the backup tool C:\Program Files (x86)\VisionCPS\Vision Backup\FTPAutoController.exe
On the backup utility screen, view the most recent backup date. It will be listed in a field on the window, and you can also look at the menu for View -> Backups to see the most recent cloud backups
You can also initiate a manual backup from here by clicking the big "Create Backup Now" button at the bottom

Create new MTS user

These instructions are from Chase at BGCCP: Google Drive link

All information should be present in the document provided by BGCCP for preparing a new MTS user. The final step is to reach out to Jodie Fetter to finalize the account creation.

If this process was initiated from their MaintainX system, then use the 3-dots menu -> Email Vendor option to contact Jodie to finish the setup
Otherwise, respond on the existing ticket in our system (or create one if one hasn't already been created) and tag (CC) Jodie to finish the setup

This section was generated based on information from this forum post

Contact information for Vision CPS

Vision CPS controls and provides support for MTS.

Website: https://www.visioncps.com/About/About

Phone: 1-888-425-6964

Hours: Mon-Fri 9-5 PM EST